jw1739 Posted December 25, 2021 Report Share Posted December 25, 2021 Anyone else on here use iiNet for email? I've had no email service since about mid-day Christmas Day. Website appears to be down. According to https://www.isitdownrightnow.com/iinet.net.au.html the website appears to have been down for over 14 hours. VOIP and internet work OK. I'm completely lost on what to do - don't know the technical side at all. Quote Link to comment Share on other sites More sharing options...
haz Posted December 25, 2021 Report Share Posted December 25, 2021 IINET uses the Optus Network (I think). My entire family staying in SE QLD all have had <1 Mbps on our Optus mobile network. Supposedly it's fixed now. Quote Link to comment Share on other sites More sharing options...
jw1739 Posted December 26, 2021 Author Report Share Posted December 26, 2021 8 hours ago, haz said: IINET uses the Optus Network (I think). My entire family staying in SE QLD all have had <1 Mbps on our Optus mobile network. Supposedly it's fixed now. Staggering incompetence and lack of customer service from this mob. Took them 24 hours to admit that there was a problem right across the country, and now they are blaming "extreme weather events" in Perth. Off-line for something approaching 29 hours now. And they can't seem to fix it. I've had problems with them for years now - ever since the NBN came in - but this one takes the cake. Quote Link to comment Share on other sites More sharing options...
haz Posted December 26, 2021 Report Share Posted December 26, 2021 2 hours ago, jw1739 said: Staggering incompetence and lack of customer service from this mob. Took them 24 hours to admit that there was a problem right across the country, and now they are blaming "extreme weather events" in Perth. Off-line for something approaching 29 hours now. And they can't seem to fix it. I've had problems with them for years now - ever since the NBN came in - but this one takes the cake. Correction, I was wrong re: Optus https://www.news.com.au/technology/online/major-email-outage-affecting-thousands-blamed-on-extreme-weather-event-in-western-australia/news-story/93f6368cf683c3736ca3a26ae33a8df7 Quote Link to comment Share on other sites More sharing options...
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