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City Voice

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Blackout    215
20 minutes ago, Shahanga said:

I've decided I'm the wrong demographic for City Voice.

They want to know about "match day experience" my match day experience is 100% about my team winning.

They want to know about different  goal songs and walk out songs etc, I'm wondering "why do we even have these things?"

Best if I just leave them to it.

That's not necessarily a bad thing. I feel like the target City Voice demographic looks something like this:

lemmings.jpg

Edited by Blackout
lemming didn't embed

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Jovan    3,119
13 minutes ago, Blackout said:

That's not necessarily a bad thing. I feel like the target City Voice demographic looks something like this:

lemmings.jpg

Wtf is that? Looks like an obese hamster.

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Blackout    215
8 minutes ago, Jovan said:

Wtf is that? Looks like an obese hamster.

Excellent response. That I believe, is a lemming

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Jovan    3,119

These people are clueless. FMD they have just sent another survey!!!!!!

I can't believe how inept these people are. My mind has been blown.

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jw1739    7,195
23 minutes ago, Jovan said:

These people are clueless. FMD they have just sent another survey!!!!!!

I can't believe how inept these people are. My mind has been blown.

I have just sent a reply e-mail saying I'm not prepared to respond to further surveys unless and until the club responds to the comments and questions already made on "City Voice", and that I'd love to help the club grow but if no-one is listening then what is the point?

Edited by jw1739
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Jovan    3,119
6 minutes ago, jw1739 said:

They have no "receive" function; only "transmit" works. But seriously, what on earth do they think they are doing? I have had no acknowledgment of my fairly long reply to Tony Hughes, and now this.

Exactly. 

I was going to send that Tony dude another email but instead I'll wait and see what transpires. They can't be that stupid.

Can they?

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haz    2,197
3 minutes ago, playmaker said:

Got an email asking, what Luke's hairstyle should be? What is wrong with this club.

Landing Strip

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jw1739    7,195

I'm getting a "security alert" from Google Chrome when I try to access City Voice. "Your connection is not private."

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haz    2,197
56 minutes ago, jw1739 said:

I'm getting a "security alert" from Google Chrome when I try to access City Voice. "Your connection is not private."

arab-businessman-working-computer-50767768.jpg

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Shahanga    3,683
1 hour ago, playmaker said:

Got an email asking, what Luke's hairstyle should be? What is wrong with this club.

Based on how he played last week, Brattan would be well advised to stop worrying about his fing hair and get back to playing something resembling football.

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haz    2,197
2 hours ago, playmaker said:

Got an email asking, what Luke's hairstyle should be? What is wrong with this club.

 

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GreenSeater    2,760
2 hours ago, playmaker said:

Got an email asking, what Luke's hairstyle should be? What is wrong with this club.

If you actually read it, it's trying to get people to donate to his world's greatest shave. I don't see what's wrong with that...

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jw1739    7,195
3 minutes ago, GreenSeater said:

If you actually read it, it's trying to get people to donate to his world's greatest shave. I don't see what's wrong with that...

No, there isn't.

I think, though, that it comes across as if the club isn't concentrating on winning matches and trophies. The other "news stories" are a clinic before last Friday's match, Player of the Month, and two of our ladies playing in a losing Matildas side. Nothing wrong with those either, but when you're not winning it just seems that the focus is wrong.

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Shahanga    3,683
49 minutes ago, GreenSeater said:

If you actually read it, it's trying to get people to donate to his world's greatest shave. I don't see what's wrong with that...

Its unfortunate timing.

its bring attention of non football matters to a guy who currently isn't playing well enough to be in a (losing) side.  Creates an impression that 1) he's a mug lair who isn't training hard enough 2) the club is seriously distracted.

Can't they get Jesus kennedy or mass murdocca or some other ex player to do it?

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GreenSeater    2,760

Look I usually agree with both of you guys but I think you're definitely overthinking here, just like most of the Forum sometimes. At the end of the day what would you rather they do? Negative or no fan interaction via social media? Constantly talking about how shit we are? It's not the social media manager's job to make the team play better, it's their job to promote the club and put it in a positive light to attract more members. What would you rather Luke Brattan do than something for charity? Train 24 hours a day? When he's not training juggle in his backyard or kick a football against a wall? Do you work at your job 24 hours a day? Of course not! Just because he's shaving his head and the club is promoting it doesn't mean he isn't working hard. It's got absolutely nothing to do with anything on the field and to suggest that this sort of thing is bad in any way is ridiculous. Christ I remember how much people used to complain about our lack of social media presence and club promotion in the Heart days and now that we're actually doing it people are complaining that they're not focussed on winning because of it? Bloody hell this forum sometimes I swear.

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n i k o    5,019
3 minutes ago, GreenSeater said:

Look I usually agree with both of you guys but I think you're definitely overthinking here, just like most of the Forum sometimes. At the end of the day what would you rather they do? Negative or no fan interaction via social media? Constantly talking about how shit we are? It's not the social media manager's job to make the team play better, it's their job to promote the club and put it in a positive light to attract more members. What would you rather Luke Brattan do than something for charity? Train 24 hours a day? When he's not training juggle in his backyard or kick a football against a wall? Do you work at your job 24 hours a day? Of course not! Just because he's shaving his head and the club is promoting it doesn't mean he isn't working hard. It's got absolutely nothing to do with anything on the field and to suggest that this sort of thing is bad in any way is ridiculous. Christ I remember how much people used to complain about our lack of social media presence and club promotion in the Heart days and now that we're actually doing it people are complaining that they're not focussed on winning because of it? Bloody hell this forum sometimes I swear.

I thought my post was more straight to the point but you've said everything I was thinking. Little green heart coming your way. 

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Jovan    3,119

Got a response from that Tony dude.

Standard pr spin. (don't know why I expected anything else ).

Oh well. I guess it's Friday. 

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playmaker    941
11 hours ago, haz said:

 

Didn't even read the thing, just saw the notification asking, 'what haircut....' and got pissed off and deleted it.

9 hours ago, GreenSeater said:

 Train 24 hours a day? When he's not training juggle in his backyard or kick a football against a wall? 

It would be a start.

He could show us his juggling skills on the bench because he shouldn't be starting that's for sure.

 

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Embee    2,425

Not sure whether the comments in this thread are serious or....

Image result for fry stare

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malloy    3,217
4 hours ago, n i k o said:

I've seen the light malloy

Isn't that the problem? We can all see the light, but it seems to get further and further away.

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n i k o    5,019
14 minutes ago, malloy said:

Isn't that the problem? We can all see the light, but it seems to get further and further away.

Nope, the light is I'm going to the football to watch the football. I'm not going to watch us win as the main reason anymore. Finally enjoying it again. 

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Deeming    593
4 hours ago, Jovan said:

Got a response from that Tony dude.

Standard pr spin. (don't know why I expected anything else ).

Oh well. I guess it's Friday. 

Me too and it looks like he's based in England for CFG so I'm expecting even less than usual.

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jw1739    7,195

Did we all receive the same reply as per the following?

Thank you so much for sharing your feedback. This is incredibly helpful.

As a team, we have collated all the feedback we have received and we will be using it to improve how we interact with our fans via City Voice. We will be making a few changes to really enhance the experience for our members, so look out for new topics and activities to get involved with in the coming weeks and months.

We also recognise that fans would like to receive more information about how feedback is used to shape decisions at the club; therefore, we will doing more to inform City Voice members about how their contributions have made a difference.  This could be through regular posts/updates on the site, or via web chats with members of club staff. We will be beginning a process of improvement, with your ideas in mind.

Once again, thank you so much for taking the time to help, we really value your opinion.

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4 hours ago, playmaker said:

Didn't even read the thing, just saw the notification asking, 'what haircut....' and got pissed off and deleted it.

 

Getting irrationally angry without knowing the facts? That doesn't sound like you ;)

Edited by thisphantomfortress
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Jovan    3,119

Yes exactly. Very disapointing and even condescending. 

If he sent only 15 emails as was originally stated then he should have replied directly to those 15 people. 

One of my points in my original response was that the city voice site was clumsy and hard to navigate and at a bare minimum all posts need to be dated.

Even if he said we have tried but can't fix this issue that would have been ok.

But instead the above. This does little to engage infact it turns people away.

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n i k o    5,019
16 minutes ago, jw1739 said:

Did we all receive the same reply as per the following?

Thank you so much for sharing your feedback. This is incredibly helpful.

As a team, we have collated all the feedback we have received and we will be using it to improve how we interact with our fans via City Voice. We will be making a few changes to really enhance the experience for our members, so look out for new topics and activities to get involved with in the coming weeks and months.

We also recognise that fans would like to receive more information about how feedback is used to shape decisions at the club; therefore, we will doing more to inform City Voice members about how their contributions have made a difference.  This could be through regular posts/updates on the site, or via web chats with members of club staff. We will be beginning a process of improvement, with your ideas in mind.

Once again, thank you so much for taking the time to help, we really value your opinion.

And dates on the posts? Maybe someone with some website knowledge can help. How hard is it to add times and dates to posts made on a forum? Currently City Voice has none and apparently the way they make it sound it would take everything but a change of brand name to get it done so it's not worth it. 

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Deeming    593
Just now, n i k o said:

And dates on the posts? Maybe someone with some website knowledge can help. How hard is it to add times and dates to posts made on a forum? Currently City Voice has none and apparently the way they make it sound it would take everything but a change of brand name to get it done so it's not worth it. 

 

Quote

Thank you so much for sharing your feedback. This is incredibly helpful.

 

As a team, we have collated all the feedback we have received and we will be using it to improve how we interact with our fans via City Voice. We will be making a few changes to really enhance the experience for our members, so look out for new topics and activities to get involved with in the coming weeks and months.

 

Time stamps are something we are working to try and build into the site. I know this is something many members would like to see added.

 

We also recognise that fans would like to receive more information about how feedback is used to shape decisions at the club; therefore, we will doing more to inform City Voice members about how their contributions have made a difference.  This could be through regular posts/updates on the site, or via web chats with members of club staff. We will be beginning a process of improvement, with your ideas in mind.

 

Once again, thank you so much for taking the time to help, we really value your opinion.

 

I mentioned it.
I'm amazed that this can't be fixed. They were there to begin with.

 

 

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johnno cpfc    652

Well, some us are luckier than myself as i was one of those who got the original email and replied but not this time. It seems i might have upset him or something as i have had no further contact from him or anyone else, i did say in the feedback bit that i was totally dismayed by the teams efforts so maybe thats why i have heard nothing.Ah well such is life.

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playmaker    941
1 hour ago, thisphantomfortress said:

Getting irrationally angry without knowing the facts? That doesn't sound like you ;)

Nah just got better things to do than get spammed by MC bullshit about a haircut.

 I would prefer to have intelligent conversations about football with the great people on this forum.

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n i k o    5,019
3 hours ago, thisphantomfortress said:

Finally some common ground between us!

If only the intelligence discussions were as close in comparison as the common ground you guys share. 

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jw1739    7,195
5 hours ago, Jovan said:

Yes exactly. Very disapointing and even condescending. 

If he sent only 15 emails as was originally stated then he should have replied directly to those 15 people. 

One of my points in my original response was that the city voice site was clumsy and hard to navigate and at a bare minimum all posts need to be dated.

Even if he said we have tried but can't fix this issue that would have been ok.

But instead the above. This does little to engage infact it turns people away.

None of the points I put in my quite lengthy e-mail received a mention in his reply. Disappointing.

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n i k o    5,019

So I thought city voice wasn't great before. But now going on there after 6 months I realise it's an absolute shambles. 

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